# Access Sync

### :bulb: Why it matters

**See all your app access in one place**\
Cakewalk pulls user access and permission levels straight from your apps so you always know who has access to what.

For supported integrations, Access Sync also surfaces discovered **non-human identities (NHIs)** such as bots or service accounts in dedicated read-only NHI views.

**Cut the manual work**\
Stop chasing down spreadsheets and screenshots. Cakewalk reads the truth directly from the app.

**Stay aligned with the source of truth**\
Permissions update automatically whenever they are changed in the underlying app.

**Spot shadow access**\
Discover accounts and permission levels you didn’t know existed.

**Make reviews effortless**\
Access Reviews show the real state of access so reviewers don’t guess or assume.

**Catch permission drift**\
See when users get more access than expected and fix it before it becomes a problem.

***

### :hammer\_pick: How it works

**Navigation**: App Governance → Select app → Go to Users table → *Sync Users*.

* **Steps**:
  1. Click *Sync Users*.
  2. Click *Connect* in the popup that appears.
  3. Follow the set-up steps for each integration (see [Integrations](/connections-and-integrations/integration-guides.md)).
  4. Users are synced upon completion.

**The sync is additive only.**\
Cakewalk never deletes or renames anything you have created. It simply adds what the app reports.

**Automatic sync**\
Cakewalk syncs user access and permissions every day so your apps stay aligned with your source of truth.

**On-demand sync**\
Need a fresh read? Trigger a manual sync in the app’s *Users* table to pull the latest access instantly.

{% hint style="info" %}
NHI visibility is read-only. NHIs are shown in the NHI table and app-level NHI tab, but no request, policy or provisioning actions are available for NHIs.
{% endhint %}

***

### :vertical\_traffic\_light: Prerequisites

* **App is supported**, see [Integrations](/connections-and-integrations/integration-guides.md).
* **Grant read permissions:** Give Cakewalk read permissions for your user data in your connected apps to enable Access Sync.
* **Admin access:** Typically requires an admin account or service account with appropriate scopes to complete OAuth flow or API key creation.

NHI Discovery availability varies by integration. Check [Integrations](/connections-and-integrations/integration-guides.md) for current support.


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