Error Handling

If Agent Cake can’t complete a task, Cakewalk automatically falls back to manual provisioning—so access requests never get stuck.

If Agent Cake runs into an issue and can’t complete a provisioning task, there’s no need to worry.

Instead of breaking the flow, Cakewalk will automatically fall back to manual provisioning—using the policy you’ve assigned to that app.

Here’s what happens:

• The user is still marked for provisioning.

• A manual task is created and assigned to the responsible person defined in your app policy.

• That person gets clear instructions to complete the action manually.

This ensures no one is left waiting for access—and you still maintain oversight and control.