bellNotification Preferences

Control which notifications you receive and through which channel. Customize email and Slack preferences by category.

πŸ‘₯ Who It Applies To

Role
Capabilities

Users

Customize notification preferences for any category.

Admins

Same as Users. Company-wide notification settings remain separate overrides.

Managers

Same as Users.

App Owners

Same as Users.


πŸ”” How Notification Preferences Work

Cakewalk groups every notification into one of six categories. Each category can be turned on or off per channel (email and Slack). All categories are enabled by default.

You control your own preferences. There are no admin-level defaults or overrides for individual preferences in this version. Company-wide settings (such as disabling all emails or enabling Slack-only mode) still apply as overrides on top of your choices.


πŸ“‹ Notification Categories

Action Required

Everything that requires immediate human action: task assignments, new user detection, offboarding confirmations, access review assignments and restricted app alerts.

Notification
Channels

Task assigned

Email + Slack

New user detected

Email + Slack

Confirm user offboarding

Email + Slack

Access review assigned

Email + Slack

Restricted app accessed

Email + Slack

System Health

System errors and broken integrations.

Notification
Channels

Integration broken

Email + Slack

Provisioning config failed

Email + Slack

Permissions not found

Email + Slack

Email verification failed

Email + Slack

IDP group transformed

Email + Slack

Request Updates

Status updates for your requests and tasks.

Notification
Channels

Request completed

Email + Slack

Request declined

Email + Slack

Task reminder

Email + Slack

Auto-Provisioning nudge

Slack only

Lifecycle Updates

Confirmations for onboarding and offboarding processes.

Notification
Channels

Onboarding completed

Email + Slack

Onboarding canceled

Email + Slack

Offboarding completed

Email + Slack

Offboarding canceled

Email + Slack

Discovery & Changes

Informational updates about apps and ownership changes.

Notification
Channels

Apps discovered

Slack only

New app added

Slack only

New app owner

Email + Slack

Microsoft import completed

Email + Slack

Reminders

Access review reminders and overdue task alerts.

Notification
Channels

Access review reminders

Slack only


βš™οΈ Manage Your Preferences

  1. Go to your personal settings in Cakewalk.

  2. Open the Notifications section.

  3. You will see all six categories listed. Each category has separate Email and Slack toggles.

  4. Toggle any category on or off per channel.

  5. Changes save automatically. No save button needed.

Default state: All notifications are enabled for all channels.

πŸ’‘ Why this matters: Reduce notification fatigue without losing visibility. You decide what reaches your inbox and Slack.


⚠️ Important Notes

  • Company-wide overrides still apply. If your organization has disabled all emails or enabled Slack-only mode, those settings take priority over your personal preferences.

  • Slack must be connected. If your Slack integration is not active, Slack toggles will not apply.

  • Disabling Action Required or System Health means you will not receive those alerts. Consider the impact before turning off categories that cover task assignments, access reviews or system errors.


πŸ“‹ Notification Preferences at a Glance

Category
Email Toggle
Slack Toggle

Action Required

On/Off

On/Off

System Health

On/Off

On/Off

Request Updates

On/Off

On/Off

Lifecycle Updates

On/Off

On/Off

Discovery & Changes

On/Off

On/Off

Reminders

On/Off

On/Off

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