Notification Preferences

Control which notifications you receive and through which channel. Customize email and Slack preferences by category.

👥 Who It Applies To

Role	Capabilities
Users	Customize notification preferences for any category.
Admins	Same as Users. Company-wide notification settings remain separate overrides.
Managers	Same as Users.
App Owners	Same as Users.

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🔔 How Notification Preferences Work

Cakewalk groups every notification into one of six categories. Each category can be turned on or off per channel (email and Slack). All categories are enabled by default.

You control your own preferences. There are no admin-level defaults or overrides for individual preferences in this version. Company-wide settings (such as disabling all emails or enabling Slack-only mode) still apply as overrides on top of your choices.

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📋 Notification Categories

Action Required

Everything that requires immediate human action: task assignments, new user detection, offboarding confirmations, access review assignments and restricted app alerts.

Notification	Channels
Task assigned	Email + Slack
New user detected	Email + Slack
Confirm user offboarding	Email + Slack
Access review assigned	Email + Slack
Restricted app accessed	Email + Slack

System Health

System errors and broken integrations.

Notification	Channels
Integration broken	Email + Slack
Provisioning config failed	Email + Slack
Permissions not found	Email + Slack
Email verification failed	Email + Slack
IDP group transformed	Email + Slack

Request Updates

Status updates for your requests and tasks.

Notification	Channels
Request completed	Email + Slack
Request declined	Email + Slack
Task reminder	Email + Slack
Auto-Provisioning nudge	Slack only

Lifecycle Updates

Confirmations for onboarding and offboarding processes.

Notification	Channels
Onboarding completed	Email + Slack
Onboarding canceled	Email + Slack
Offboarding completed	Email + Slack
Offboarding canceled	Email + Slack

Discovery & Changes

Informational updates about apps and ownership changes.

Notification	Channels
Apps discovered	Slack only
New app added	Slack only
New app owner	Email + Slack
Microsoft import completed	Email + Slack

Reminders

Access review reminders and overdue task alerts.

Notification	Channels
Access review reminders	Slack only

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⚙️ Manage Your Preferences

1. Go to your personal settings in Cakewalk.

2. Open the Notifications section.

3. You will see all six categories listed. Each category has separate Email and Slack toggles.

4. Toggle any category on or off per channel.

5. Changes save automatically. No save button needed.

Default state: All notifications are enabled for all channels.

💡 Why this matters: Reduce notification fatigue without losing visibility. You decide what reaches your inbox and Slack.

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⚠️ Important Notes

• Company-wide overrides still apply. If your organization has disabled all emails or enabled Slack-only mode, those settings take priority over your personal preferences.

• Slack must be connected. If your Slack integration is not active, Slack toggles will not apply.

• Disabling Action Required or System Health means you will not receive those alerts. Consider the impact before turning off categories that cover task assignments, access reviews or system errors.

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📋 Notification Preferences at a Glance

Category	Email Toggle	Slack Toggle
Action Required	On/Off	On/Off
System Health	On/Off	On/Off
Request Updates	On/Off	On/Off
Lifecycle Updates	On/Off	On/Off
Discovery & Changes	On/Off	On/Off
Reminders	On/Off	On/Off