Freshdesk

Auto Provisioning

Authentication method

API key. See details here.

Required permissions

Account Administrator

Required metadata

Company subdomain. See details here.

chevron-rightHow can I get the API key?hashtag
  1. Click on your user avatar in the top right corner

  1. Click Profile settings

  1. Click View API Key

chevron-rightWhere can I find my company subdomain?hashtag
  1. Navigate to your Freshworks admin centre

  1. Paste the name into the corresponding field in Cakewalk

Last updated

Was this helpful?